When you call Clements Insurance Services or the insurance company directly, try to have any of the following information that pertains to your claim ready to speed up processing.
- The location of the accident.
- A description of the events leading to the accident.
- The names and addresses of any injured persons.
- Descriptions of any injuries.
- If medical treatment was provided, at what hospital?
- If there was property damage, the name and address of the property owner.
- The estimated cost of repairs.
- The names and addresses of any witnesses.
- The police report (for auto accidents).
Automobile Accidents
When you have an automobile claim, it must be reported to the police. If the car is not driveable, have it towed to your preferred body shop or dealership if they are open. If not, have it towed to your house until you can talk to an adjuster.
Occupational Injury The "Employer's Report of Occupational Injury" must be filled out before any claims can be paid. Fill the form out and fax it to
Clements Insurance Services at (504) 279-0171.
To download the State of Louisiana form, click here. The State of Louisiana form can be viewed and printed using the Adobe Acrobat Reader®. To download your free copy of Acrobat Reader, visit
the Adobe web site by clicking here. Burglary or Vandalism Loss
No burglary or vandalism claim can be paid without a police report or police report item number. Property Loss You should take steps to ensure the safety of life and property and
prevent further damage. Beyond that, don't try and deal with the damage yourself, or it could make your claim difficult to process. Water Damage
Call a service specializing in water damage to carpets and padding. Many people remove the carpets and padding immediately, but the carpet frequently can be saved if removed by an experienced professional.
Fire Damage Do not try and clean up the smoke damage after a grease fire. Many people do more damage to the walls cleaning up than the fire does. Broken Pipes
Call a plumber to determine the location and cause of the damage. |