Emergency Claim Numbers

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   At Clements Insurance Services we're ready to help you get your claim settled quickly and fairly.  When you have a claim, you should first protect life and property and take any steps you can to prevent further damage, then call Clements Insurance Services  (504) 279-0171

Important Instructions

   After business hours, on weekends or holidays, you can call the insurance company directly if they have a 24 hour claim center.  Click here for a list of 24 hour numbers.  If you call the insurance company directly, make sure you call Clements Insurance Services the next business day or as soon as possible folowing a hurricane or natural disaster.  Once a claim is reported to an insurance company, you should hear from an adjuster within 1 or 2 business days.

When you call Clements Insurance Services or the insurance company directly, try to have any of the following information that pertains to your claim ready to speed up processing.

  • The location of the accident.
  • A description of the events leading to the accident.
  • The names and addresses of any injured persons.
  • Descriptions of any injuries.
  • If medical treatment was provided, at what hospital?
  • If there was property damage, the name and address of the property owner.
  • The estimated cost of repairs.
  • The names and addresses of any witnesses.
  • The police report (for auto accidents).

Automobile Accidents When you have an automobile claim, it must be reported to the police. If the car is not driveable, have it towed to your preferred body shop or dealership if they are open. If not, have it towed to your house until you can talk to an adjuster.

Occupational Injury  The "Employer's Report of Occupational Injury" must be filled out before any claims can be paid. Fill the form out and fax it to Clements Insurance Services at (504) 279-0171. To download the State of Louisiana form, click here.  The State of Louisiana form can be viewed and printed using the Adobe Acrobat Reader®. To download your free copy of Acrobat Reader, visit the Adobe web site by clicking here.

Burglary or Vandalism Loss   No burglary or vandalism claim can be paid without a police report or police report item number.

Property Loss  You should take steps to ensure the safety of life and property and prevent further damage. Beyond that, don't try and deal with the damage yourself, or it could make your claim difficult to process.

Water Damage Call a service specializing in water damage to carpets and padding. Many people remove the carpets and padding immediately, but the carpet frequently can be saved if removed by an experienced professional.

Fire Damage  Do not try and clean up the smoke damage after a grease fire. Many people do more damage to the walls cleaning up than the fire does.

Broken Pipes Call a plumber to determine the location and cause of the damage.

Emergency Claim Numbers

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For claims covered by the following insurance companies, please call the appropriate toll free number direct and then call Clements Insurance Services at the earliest opportunity during regular business hours. (504) 279-0171

1-800-CLAIMS-33

1-800-252-4633

1-800-274-4499

1-888-244-6163

1-888-253-7834

1-866-479-6600

1-800-725-9472

1-800-621-3724

1-800-233-4452

LWCC

1-800-267-2410

1-800-987-3373

American Strategic Insurance

There are several ways to report a claim and you can do so in any of the following manners: 

1. Call us at:
(866) ASI-LOSS – 866-274-5677

2. Fax us at:
(866) ASI-FAXX – 866-274-3299

3. Email us at claims@asicorp.org. Please include your name, policy number, contact information (as many ways to contact you as possible), and a brief description of your loss. 
 
4. Report a loss at
www.AmericanStrategic.com under the "Claims Center" tab.

First Premium Insurance Group

Call us at:
(888) 741-0088

Or use our Online Claims Submittal Form
http://firstpremium.com/claims/submit.aspx

GeoVera Specialty Insurance Company

Call us at:
(800) 319-6632

Imperial Fire & Casualty

Flood - 877-254-6819
Homeowners - 800-960-7777

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Clements Insurance Services
206 W. Judge Perez Dr.
Chalmette, LA 70043-4902
Phone: (504) 279-0171
Fax: (504) 279-0259

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